BJRC Account Manager APPLY NOW

Bongo Java Roasting Co.
Coffee Production Team
Sat, Nov 18, 2023
Full time

Reports to: BJRC General Manager

Location: Bongo Java Roasting Co. at 372 Herron Dr. Nashville, TN.

Base Rate: Salary

Schedule: 40 Hours a week (flexible)

Job Summary: 

Our Wholesale Account Manager will sell and provide guidance about products needed to current and new partners/clients. This role will engage in the sales process from prospecting potential clients to contracting final agreements and supporting fulfillment of services. We are seeking a person who:

  •  Cares about our organic, fair trade coffees, and how they are sourced.
  • Seeks out new wholesale accounts, trains and manages these accounts by conducting outside sales and through personal outreach via phone and email communications.
  •  Grows existing wholesale business accounts with the Bongo Java brand.
  •  Builds collaborative, supported relationships with our Roasting, Production, Accounting, Marketing department as well as the Cafe teams. 


  1. Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
  2. Identify, analyze and locate new client preferences to properly direct sales efforts through a variety of methods including networking.
  3. Conduct coffee tastings and help organize other customer engagement events.
  4. Be able to provide barista training, including teaching clients how to do latte art and basic coffee methods.
  5. Develop and implement strategies for sales within Tennessee territory, as well as any other assigned accounts.
  6. Collaborates with departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly, assisting with deliveries when needed.
  7. Coordinate with marketing member(s), graphic artists, and other workers to develop and implement marketing programs and internet advertising. 


  • Coffee knowledge preferred but not required.
  • Bachelor's degree in related fields preferred. High School diploma required
  • Excellent verbal and written communication skills.
  • Excellent sales and negotiation skills.
  • Extremely organized and detail-oriented, self-directed, self-motivated, and deadline-oriented in a fast-paced business environment, while always showing respect for others.


  • Proficient with Google G Suite software and related programs.
  • Travel to meet with clients or potential clients will be required.
  • Ability to build and maintain business relationships with clients.
  • Ability to multitask and complete work while traveling.
  • Valid driver's license, car insurance, and no major driving violations.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Must be able to lift 50 pounds at times.


  • Free pound of coffee weekly and employee discount at all Bongo World locations.
  • Mileage reimbursement for use of personal vehicle on the job.
  • Eligible for Health Insurance 1st of the month after 60 days of employment (medical, dental, vision, worksite life insurance, Go365 Wellness program)
  • Paid time off available, please see our company wide PTO policy.

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