Privacy Policy

Effective Date: March 1, 2025

Bongo Java Roasting Company (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.bongo.coffee, www.bongojava.com (the “Website”) or interact with our services.

By using our Website, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We collect personal and non-personal information to improve our services, process transactions, and communicate with you.

(a) Information You Provide Directly

Name, email address, phone number, and billing/shipping address when making a purchase or signing up for newsletters.
Payment details (processed securely through third-party providers like Shopify, Stripe, PayPal).
Customer support inquiries and feedback submissions.

(b) Information Collected Automatically

Cookies & Tracking Technologies: We collect data through cookies, pixels, and analytics tools (e.g., Google Analytics, Meta Pixel).
Device & Browsing Data: IP address, browser type, operating system, and referral websites.
Usage Data: Pages visited, time spent on the site, and shopping preferences.

(c) Information from Third Parties

If you log in through social media (e.g., Google, Facebook), we may receive certain information from those platforms.
We may receive analytics and advertising data from third-party partners.

2. How We Use Your Information

We use your data to:

Process and fulfill orders.
Provide customer support.
Improve website functionality and user experience.
Send promotional offers (only if you opt in).
Conduct targeted advertising based on browsing behavior.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data, but we may share it in these cases:

With Service Providers: Payment processors, shipping companies, and marketing platforms (e.g., Shopify, Mailchimp).
For Advertising & Analytics: Google Ads, Facebook Ads, and similar platforms for targeted marketing.
For Legal Compliance: If required by law, regulatory authorities, or to protect our rights.

Under U.S. state privacy laws, some data-sharing activities may be considered a “sale” or “sharing” of personal information. See Section 6: Your Privacy Rights for opt-out options.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Provide essential website functions (e.g., checkout, login).
Analyze website traffic and improve user experience.
Personalize content and ads based on your browsing behavior.

How to Manage Cookies

You can adjust your cookie settings in:

Your browser settings (Chrome, Safari, Firefox, Edge).
Our Cookie Preferences Tool.

5. Data Security

We take appropriate security measures to protect your data, including encryption and secure payment processing. However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

For California Residents (CCPA/CPRA Compliance)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

Access & Correct Data: Request a copy of your personal data.
Delete Your Data: Ask us to erase your personal data.
Opt-Out of Data Sharing: Request that we do not share your personal information for advertising purposes.

To exercise your rights, email us at webstore@bongojava.com or visit our Do Not Sell or Share My Personal Information page.

If you enable Global Privacy Control (GPC) in your browser, we will process it as an opt-out request where required by law.

For EU Residents (GDPR Compliance)

If you are in the European Union, you have the right to:

Request access, correction, or deletion of your personal data.
Withdraw consent for data processing at any time.
File a complaint with your local data protection authority.

7. Third-Party Links & Services

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information.

8. Data Retention

We retain your data only as long as necessary for business and legal purposes. When no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete it immediately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the "Effective Date" updated accordingly.

11. Contact Us

For privacy-related inquiries, contact us at:

Bongo Java Roasting Company
372 Herron Drive
Nashville, TN 37210
Phone: 615-777-2572
Email: webstore@bongojava.com